ADMINISTRATIVE OFFICER

Best suited for: Australian Citizens, Permanent Residents, New Zealand Citizens, and Subclass 485, 491 and 191 visa holders seeking a government healthcare administration career in Adelaide, South Australia.

Please note: International applicants are encouraged to apply. Applicants must meet the required qualification and employment eligibility requirements.

About This Opportunity

SA Medical Imaging is seeking organised and customer-focused Administrative Officers to join its Medical Imaging department at Elizabeth Vale. This role is ideal for administration professionals who enjoy working in a fast-paced healthcare environment while delivering exceptional customer service to patients, clinicians and visitors.

As the first point of contact, you will provide professional reception services, patient registration, appointment scheduling and administrative support that ensures the smooth daily operation of one of South Australia's leading public medical imaging services. You will work closely with radiographers, nurses, doctors and multidisciplinary healthcare teams to deliver efficient, patient-centred healthcare services.

This permanent opportunity offers excellent job security, career development opportunities, attractive salary packaging benefits and the chance to build a rewarding career within SA Health.

Job Summary

• Position: Administrative Officer
• Classification: ASO3 – Administrative Services Officer Level 3
• Employer Name: SA Medical Imaging – Statewide Clinical Support Services (SCSS), Central Adelaide Local Health Network (CALHN)
• Employment Type: Permanent Full-Time / Part-Time
• Required Education Level: Medical terminology certificate or equivalent administration experience.
• Required Experience: Minimum 2 years experience in complaint handling within health or community services or using the Radiology Information System, ESMI and the Hospitals Patient Management System, Sunrise EMR.customer service environment preferred and other related hospital administrative tasks.
• Work Arrangement: On-site
• Employment Location: SA Medical Imaging, Elizabeth Vale, Adelaide, South Australia
• Salary: AUD $74,095 – $78,694 per annum (pro-rata) + 12% Superannuation + Salary Packaging Benefits
• Application Deadline: 23 August 2026

Key Responsibilities

• Welcome patients and visitors professionally while providing outstanding customer service.
• Register patients accurately using hospital information systems.
• Schedule, confirm and coordinate medical imaging appointments.
• Maintain accurate patient records and administrative documentation.
• Answer telephone enquiries and direct calls appropriately.
• Provide administrative support to radiographers, nurses, doctors and medical imaging staff.
• Communicate effectively with patients, healthcare professionals and external service providers.
• Operate multiple computer systems and patient management software accurately.
• Assist with daily office administration and workflow coordination.
• Maintain confidentiality and comply with SA Health privacy requirements.
• Support efficient delivery of diagnostic imaging services.
• Contribute to a positive, professional and patient-centred healthcare environment.

Essential Requirements

• Medical terminology certificate or equivalent administration experience. or related discipline is desirable.
• Minimum 2 years experience in complaint handling within health or community services or using the Radiology Information System, ESMI and the Hospitals Patient Management System, Sunrise EMR.customer service environment preferred and other related hospital administrative tasks.
• Excellent customer service and interpersonal communication skills.
• Experience managing medical records or patient administration systems is highly desirable.
• High level computer literacy with the ability to use multiple software applications.
• Strong organisational and time management skills.
• Ability to prioritise workload and work efficiently under pressure.
• Excellent verbal and written communication skills.
• Demonstrated attention to detail and accuracy.
• Ability to work collaboratively within multidisciplinary healthcare teams.
• Commitment to patient confidentiality, professionalism and ethical practice.
• Ability to work independently using sound judgement and initiative.

Salary & Employment Benefits

• Salary: AUD $74,095 – $78,694 per annum (pro-rata).
• 12% Employer Superannuation.
• Salary Packaging up to $9,010 each FBT year for eligible living expenses.
• Additional Meal Entertainment Packaging up to $2,650 each FBT year.
• Paid Annual Leave with Leave Loading.
• Access to Fitness Passport for employees and eligible family members.
• Annual Influenza Vaccination Program.
• Employee Assistance Program (EAP) providing confidential counselling and support.
• Permanent full-time and part-time employment opportunities.
• Opportunity to develop a career within South Australia's public healthcare system.
• Supportive and inclusive multidisciplinary healthcare environment.

Important Applicant Information

Application Methodology: Submit an online application through the SA Health Careers portal before the application closing date.

Required Documents:

• Updated resume / Curriculum Vitae (CV).
• Relevant qualifications or training certificates, where applicable.
• Supporting documents requested in the official role description.

Screening Requirements: Appointment is subject to satisfactory criminal history screening and compliant immunisation requirements as outlined in the official role description.

• Criminal History Check.
• SA Health immunisation screening and compliance.
• Compliance with the Addressing Vaccine Preventable Disease: Occupational Assessment, Screening and Vaccination Policy.
• Any additional pre-employment checks specified in the official role description.

Eligible Applicants Included

This opportunity is suitable for:

• Subclass 485 / 491 / 191 visa holders
• International Applicants
• Australian citizens
• Permanent Residents (PR)
• New Zealand citizens

About Statewide Clinical Support Services (SCSS)

Statewide Clinical Support Services (SCSS) is a specialist public healthcare organisation within South Australia. SCSS provides clinical and support services across the South Australian health system through services including SA Medical Imaging, SA Pathology, SA Pharmacy, SA Dental and BreastScreen SA.

SA Medical Imaging provides diagnostic imaging services across South Australia and works closely with hospitals, medical practitioners and multidisciplinary healthcare teams. Administrative Officers play an important role in supporting efficient service delivery by connecting patients, clinicians and healthcare services through professional and accurate administration.

The organisation promotes a supportive, inclusive and collaborative workplace where employees are encouraged to develop their skills and contribute to improving the health and wellbeing of South Australians.

Applicant Safety & Screening Reminder

• Appointment is subject to satisfactory criminal and relevant history screening.
• Applicants must satisfy SA Health immunisation compliance requirements.
• Applicants should never pay recruitment fees, visa processing fees or placement charges to secure employment.
• Original qualification, employment and identity documents may be required during the recruitment process.
• Unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Original Source

SA Health Careers — Administrative Officer | SA Medical Imaging – Elizabeth Vale | Job Reference: 945855